Cookies
General
At Sluban we do everything we can to keep your data private. We do ask for some information to help you as good as possible. You can read below what information we ask for and for what purpose.
This privacy policy was last modified on 1 February 2020.
Applicability
Sluban Europe BV, located at Sluban Europe bv, ´s-Gravenweg 346, 2911 BK Nieuwerkerk a/d IJssel, the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
https://www.sluban.nl/
Sluban Europe b.v.
´s-Gravenweg 346
2911 BK Nieuwerkerk a/d IJssel
The Netherlands
+31180446095
Mr J. Nederlof is the Data Protection Officer of Sluban Europe BV. He can be reached via info@sluban.eu
Personal data that we process
Sluban Europe BV processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process:
- First and last name
- Gender
- Date of birth
- Address details
- Telephone number
- E-mail address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Information about your activities on our website
- Internet browser and device type
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us at info@sluban.eu and we will delete this information.
For what purpose and on what basis we process personal data
Sluban Europe BV processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or e-mail you if this is necessary to be able to carry out our services
- To inform you about changes to our services and products
- To offer you the opportunity to create an account
- To deliver goods and services to you
- Sluban Europe BV analyses your behaviour on the website in order to improve the website and the range of products and services to your preferences.
Automated decision making
Sluban Europe BV does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee
of Sluban Europe BV).
How long we keep personal data
Sluban Europe BV does not store your personal data for longer than is strictly necessary to realise the purposes for which your data is collected. We use the following retention periods for the following categories of personal data:
Personal data, 2 years, recommendations based on purchase history.
Personal particulars, 2 years, correct salutation in communication.
Sharing personal data with third parties
Sluban Europe BV does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Sluban Europe BV remains responsible for these processing operations.
Cookies, or similar techniques, that we use
Sluban Europe BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Sluban Europe BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your surfing behaviour so that we can offer customised content and advertisements. On your first visit to our website, we already informed you about these cookies and asked for permission to place them.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser. For an explanation, see:
https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Access, modify or delete data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Sluban Europe BV and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organisation mentioned by you. You can send a request for access to and/or correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@sluban.eu.
To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy . This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Sluban Europe BV would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Sluban Europe BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@sluban.eu.
Sluban Europe BV has taken the following measures to protect your personal data:
- Security software, such as a virus scanner and firewall.
- TLS (formerly SSL) We send your data via a secure internet connection. You can see this by the address bar 'https' and the padlock in the address bar.
-DKIM, SPF and DMARC are three internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.
